Our Policies

Welcome to the Earth Apparel Policies page. We are committed to providing transparency and ensuring that your experience with us is easy, safe, and enjoyable. Below, you’ll find the key policies that govern your shopping experience with us. If you have any questions, please don’t hesitate to get in touch.

1. Shipping Policy

We offer fast, reliable, and eco-friendly shipping options for all orders. For details on shipping rates, delivery times, and international shipping, please refer to our Shipping Policy.

Processing Time: Orders are typically processed within 1-3 business days.
Shipping Rates: Shipping costs are calculated at checkout based on your location and selected shipping method.

For further details, please review our Shipping Policy.

2. Return & Refund Policy

At Earth Apparel, we want you to love your purchase. If for any reason you’re not completely satisfied, we offer a return or exchange within 7 days of receiving your order.

Returns: Items must be returned unused and in the original packaging within 30 days.
Exchanges: If you would like to exchange an item, please follow the instructions provided in our Return & Refund Policy.
Refunds: Once your returned item is received and inspected, we will process your refund to the original payment method.

Please refer to our detailed Return & Refund Policy for more information.

3. Privacy Policy

We take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data.

Data Collection: We collect personal information such as your name, email address, shipping address, and payment details when you place an order.
Data Usage: Your data is used to process orders, improve your shopping experience, and communicate with you about your purchases.
Data Protection: We implement industry-standard security measures to protect your personal information from unauthorized access.

To learn more about how we handle your data, please read our Privacy Policy.

4. Terms of Service

These Terms of Service govern your use of the Earth Apparel website, including purchases and interactions. By using our website, you agree to these terms.

Account Creation: You may need to create an account to make purchases on our site. You are responsible for keeping your account details secure.
Product Information: We strive to provide accurate product descriptions and pricing. However, we do not guarantee that all product information is error-free.
Limitation of Liability: Earth Apparel is not liable for any indirect or consequential damages arising from your use of the website or products.

For full details on our terms, please refer to our Terms of Service.

7. Contact Us

If you have any questions or need assistance, don’t hesitate to reach out to us. You can contact us through our Contact Us Page or email us at earthapparelza@gmail.com.

Thank you for shopping with Earth Apparel! We value your trust and strive to offer you the best shopping experience possible. If you have any concerns, our customer service team is here to help.

Code Red Initiative

♻️ Giving Our Off-Cuts a Second Life

We’re proud to partner with Code Red Initiative, a South African non-profit that creates sustainable, reusable sanitary pads for young girls in need.

Instead of letting our fabric off-cuts go to waste, we donate them to Code Red, where they’re transformed into something truly meaningful. These pads help keep girls in school, preserve dignity, and reduce the environmental harm caused by disposable hygiene products.

Less waste. More impact.

This is just one way we’re turning byproducts into purpose and staying true to our promise of conscious clothing for a better tomorrow.

Visit their website

Supporting Local

Supporting local manufacturers is more than just a choice - it's a commitment to strengthening our community, the economy, and the environment.

When you choose products made locally, you're investing in jobs, supporting small businesses, and fostering a more sustainable future. Local production often reduces the carbon footprint by minimizing transportation and supporting ethical practices. Plus, it helps maintain the unique character and craftsmanship of our region.

By supporting local manufacturers, you’re not only getting high-quality, carefully made products, but you're also making a positive impact on the people and places around you. Every purchase supports growth and innovation within your community.