Hi there! We’re Earth Apparel and we started our journey changing into a sustainable clothing brand that’s all about creating beautiful pieces with a purpose.

Our journey began in Cape Town, where we grew up surrounded by stunning natural landscapes and a deep respect for the environment. 

At Earth Apparel, we focus on making our clothing locally, right here in Cape Town, using sustainable fabrics whenever possible. We are passionate about supporting local artisans and ensuring fair production practices. Our pieces are designed to celebrate both the beauty of the city that inspires us and the need for a more eco-conscious fashion industry.

What makes our brand unique is the personal touch behind every item. We design and produce our collections together, paying attention to every detail and ensuring that each piece reflects our values. For us, it’s not just about the clothes we create—it’s about the legacy we’re leaving behind for future generations.

Our goal is simple: to offer high-quality, sustainable fashion that feels good to wear and good to support. We believe that when you choose Earth Apparel, you’re not just buying a piece of clothing, but investing in a movement toward a more mindful and eco-conscious world.

Thank you for being part of our story, and for supporting a more sustainable future with every purchase.

We’d Love to Hear from You!

At Earth Apparel, your feedback, questions, and concerns are important to us. Whether you need help with an order, have a product inquiry, or just want to share your thoughts, we're here to assist. Our goal is to provide excellent customer service and make your experience as smooth as possible.

How to Reach Us:

Email Us
For any inquiries, please reach out to us at:
earthapparelza@gmail.com

We aim to respond to all emails within 1-2 business days.

Phone
Prefer to speak to someone directly? Give us a call at:
+27 79 625 5058
Our phone lines are open Monday through Friday from 9AM - 5PM.

Return and Exchange Support

If you're contacting us regarding a return, exchange, or refund, please visit our Return & Refund Policy page for more information. If you still need help, feel free to reach out, and we’ll guide you through the process.

Social Media

Stay connected and follow us for the latest updates on new products, exclusive offers, and sustainability initiatives:

• Instagram: @earthapparel.za
• Facebook: @earthapparel.za
• Tiktok: @earthapparel.za

 

Business Address:

21 Arundel road, West Bach
Earth Apparel
Cape Town, 7441

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We’re Here to Help!

If you have any questions, comments, or need assistance, don’t hesitate to get in touch with us. Your satisfaction is our top priority, and we’re here to make your experience with Earth Apparel a great one.

We look forward to hearing from you!

Our Policies

Welcome to the Earth Apparel Policies page. We are committed to providing transparency and ensuring that your experience with us is easy, safe, and enjoyable. Below, you’ll find the key policies that govern your shopping experience with us. If you have any questions, please don’t hesitate to get in touch.

1. Shipping Policy

We offer fast, reliable, and eco-friendly shipping options for all orders. For details on shipping rates, delivery times, and international shipping, please refer to our Shipping Policy.

• Processing Time: Orders are typically processed within 1-3 business days.
• Shipping Rates: Shipping costs are calculated at checkout based on your location and selected shipping method.

For further details, please review our Shipping Policy.

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2. Return & Refund Policy

At Earth Apparel, we want you to love your purchase. If for any reason you’re not completely satisfied, we offer a return or exchange within [X] days of receiving your order.

• Returns: Items must be returned unused and in the original packaging. [Add specific time frame, e.g., within 30 days.]
• Exchanges: If you would like to exchange an item, please follow the instructions provided in our Return & Refund Policy.
• Refunds: Once your returned item is received and inspected, we will process your refund to the original payment method.

Please refer to our detailed Return & Refund Policy for more information.

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3. Privacy Policy

We take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data.

• Data Collection: We collect personal information such as your name, email address, shipping address, and payment details when you place an order.
• Data Usage: Your data is used to process orders, improve your shopping experience, and communicate with you about your purchases.
• Data Protection: We implement industry-standard security measures to protect your personal information from unauthorized access.

To learn more about how we handle your data, please read our Privacy Policy.

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4. Terms of Service

These Terms of Service govern your use of the Earth Apparel website, including purchases and interactions. By using our website, you agree to these terms.

• Account Creation: You may need to create an account to make purchases on our site. You are responsible for keeping your account details secure.
• Product Information: We strive to provide accurate product descriptions and pricing. However, we do not guarantee that all product information is error-free.
• Limitation of Liability: Earth Apparel is not liable for any indirect or consequential damages arising from your use of the website or products.

For full details on our terms, please refer to our Terms of Service.

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7. Contact Us

If you have any questions or need assistance, don’t hesitate to reach out to us. You can contact us through our Contact Us Page or email us at earthapparelza@gmail.com.

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Thank you for shopping with Earth Apparel! We value your trust and strive to offer you the best shopping experience possible. If you have any concerns, our customer service team is here to help.